faq
1. What is the difference between Swiss and Asian grade Rolex replica watches?
The difference between quality Swiss and Asian watches is the quality of the stainless steel used, as well as the manufacturing process and machinery. The Asian-grade watchband is 316L steel, while the Swiss-grade watchband is more resistant to rust and corrosion, but is also more expensive and more complex to manufacture. Swiss-class watches are produced on machines cloned to match Swiss technology and standards, so greater precision and finish is expected.
2. Can you send more photos of the model you want?
Sure, you can send the products link or full name to customer service to request more photos.
3. What is the movement of the watches?
Depending on the grade of watch you choose, our watches feature high quality Asian or Swiss ETA movements.
4. Does it have a chronograph function?
For Swiss automatic watch and quartz watch, the chronograph can work; If the Asian movement is an automatic watch, the chronograph is not functional. You can contact our customer service for more details.
5. Why didn’t the watch move when I received it?
Sometimes the automatic watch needs to be wound manually, you can contact our customer service to teach the video.
6. Can I pay with my VISA / Mastercard?
We encourage people to use Bitcoin and Western Union as Visa and MasterCard policies are against replicas, but we process Paypal / Visa / MasterCards for limited periods. If you did not find the available option, please come back at a later time and contact customer service.
7. What is your return policy?
After receiving the goods, within 30 days, if you are not satisfied, you can contact customer service to request a refund. (The important thing is that you have never used the product)
Refund process: Contact customer service and get the return address.
After receiving and verifying the merchandise, if the watch is brand new, never worn, we will arrange a refund immediately and it will take 8-20 days to return the money to your card.
8. Is your website safe?
We will give you a tracking number after you place the order, you can track the package all the way, so don’t worry. Also, all of your personal information that you use on our site is confidential.
9. Will I receive a tracking number?
As soon as the watch is shipped, you will receive an email with the tracking number and URL to track your package. We ship your watch by EMS or other delivery method, which you can expect as soon as possible.
10. How can I track my order?
We will email you the tracking number after the package has been shipped, or you can contact our customer service for tracking information.
11. What should I do if I have not received my watch?
If the package does not reach us (seized or lost by customs), you can request a refund or resend it by contacting our customer service.